Essentia Law Corporation (“us”, “we”, “our”) owns and operates the website (the “Website”).
1. Definition of Personal Information
Personal information is defined as information that can identify an individual and information about an identifiable individual, which means a person can be identified by the information either directly or in combination with other information.
2. Collection of Personal Information
We may collect your personal information from any data you input into our Website, or any information you send us, whether by phone, email, mail, or directly through our Website.
Personal information that we may collect may include:
identifying information such as your name, address, telephone number, and email address,
demographic data such as your gender and age,
financial and billing information (such as credit card numbers),
any other information you provide us in the course of our representation of you, and
additional information we are required or authorized by applicable laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
3. Use of Personal Information
We only use the personal information we collect to:
comply with the client identification and conflicts check requirements of the Law Society of British Columbia,
provide you with legal services,
communicate with you about your file, and
comply with any other applicable legal or regulatory requirements.
4. Disclosure of Personal Information
There are, however, certain circumstances in which we may disclosure your personal information with certain third parties without further notice to you. This disclosure may be required for us to provide you access to our services, to comply with our legal obligations, to enforce our engagement agreement with you, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. These circumstances include, but are not limited to:
when permitted or required by law,
when the personal information is available from a public source,
when we require legal advice from a lawyer,
for the purposes of collecting a debt or protection from fraud,
in the context of a merger, acquisition, reorganization, or sale of our assets, or
other legally established reasons.
We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, database storage and management, and administrative support. We will share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
We will not disclose your personal information to third parties for their marketing and advertising purposes.
We will obtain your express or implied consent to collect, use, or disclose your personal information. You can provide us express consent verbally, in writing, or electronically. You provide us with implied consent where our purpose for collecting, using, or disclosing your personal information would be considered obvious or reasonable in the circumstances. Your consent may also be implied where you have received notice and a reasonable opportunity to opt-out of having your personal information used, and you have not provided us with notice of your opting-out.
6. Security and Retention of Personal Information
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain your personal information, including information from closed files, to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, with any investigation, enforce our engagement agreement with you, or take other actions permitted or required by applicable laws. After it is no longer necessary for us to retain your personal information, as determined by us in our sole discretion in accordance with applicable laws, we will dispose of it in a secure manner according to our data retention and deletion policies.
Notwithstanding the above, we do not store your financial or billing information. When you submit your credit card information to us, it is transmitted directly to our payment processor, LawPay, which is a PCI DSS compliant Level 1 Service Provider.
In recognition of our legal obligations to protect your personal information, we have made arrangements to protect against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction of personal information through various security measures such as the use of strong passwords, encryption, firewalls, restricted access permissions, or other methods that we consider appropriate, in our discretion. We use appropriate security measures when destroying your personal information such as shredding documents or deleting electronically stored information, in our discretion.
We strive to use commercially acceptable security measures to protect your personal information; however, you acknowledge and agree that no method of transmission over the Internet, or electronic means of data storage is 100% secure. We make no guarantee as to the absolute security of your personal information.
7. Location of Servers
We may create, maintain, and archive information on servers that are not located on our immediate premises and are located outside of Canada. Although we have agreements in place with our affiliates and contractors that include standard contractual clauses to protect your rights with respect to your data, please be advised that a foreign government may be able to access your personal information for lawful access purposes. If you send us information through our website or otherwise correspond with us, whether by phone, email, or mail, you consent and continue to consent to us creating, maintaining, and archiving information on servers located on a third party’s premises outside of Canada.
9. Links to Third Party Sites
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices and policies of such third-party websites and, therefore, you should review the privacy practices and policies of such third-party websites prior to providing your personal information.
10. Requests to Access, Correct, or Delete
We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it. If you would like to view or change your personal information, please contact us at the email address provided below.
11. Improper Collection and Misuse of Personal Information
Please report any improper collection or misuse of personal information provided on the Website to us at the email address provided below.